Manages computing and technology needs for the Department of Urban Studies & Planning (DUSP), the SA+P Dean’s Office, and the Center for Real Estate (CRE), including infrastructure, hardware, software, help desk supervision. The Manager—with the assistance of one FTE help desk level person—is to support approximately 30 public cluster desktops, 15 servers, 10 research computers, 10 networked printers and 6 custom designed web sites for the facilitation of academic and administrative computing. Individual is to leverage IS&T Client Services for aspects of client support (help desk, endpoint procurement, deployment and management) and monitor its effectiveness. Individual is to work with faculty, staff and HQ to identify needs and implement creative solutions, leveraging Media Lab resources/expertise (as part of the SA+P community) when/where appropriate.